Maintenance of modern electronic fuel injection vehicles a case study at Suame Magazine – Kumasi

Abstract

Continuous innovations of new models of vehicles have resulted in diverse combinations of electro- mechanical components. These have resulted in continuous pressure on the maintenance industry in the country, to maintain and service these vehicles. Therefore, a 3-month survey was conducted at the Suame-Magazine. In Kumasi to document the challenges faced by artisans, critical analysis of the sector and appropriate recommendation.. Using the case study research approach, and basing on the administrative zonation of The Kumasi Association of Garages, a total of 200 workshops, 100 senior electricians and 100 senior mechanics, were random selected and probed using structured questionnaires. Data were cleaned, evaluated and analyzed using SPSS. About 95% of the respondents have been servicing modern vehicles for varying number of years, though those with experience within 5years abounded (50.8%), whilst a few (5.7%) have had longer experience (10-14years). Respondents perceived servicing of modern vehicles to be difficult (98%); 2.5% could manage some of the challenges. Difficulties relating to faults identification recorded (40.5%), lack of modern diagnostic equipment also (22.0%) difficulty in using available diagnostic equipment obtained (19.0%). Generally, artisans would replace hardware (control board) (33.0%); some would secretly seek help from other well-experience masters (31.0%); direct customers to other technicians deemed able to handle the job (23.0%); whilst (13.0%) would abandon the job entirely. Though, the sector holds much prospects, the pace of skill evolution does not match with the rate of current scientific innovations. Thus, artisans lack commensurate upgrade in technical skills in technology. Urgent training is needed by artisans in order to match the current level of technology.