Abstract:
The purpose of the study was to investigate the influence of conflict in senior high schools
in the Offinso Municipal. The objectives of the study were to identify the causes of conflict
in Senior High Schools, find out the effects of conflicts on teachers performance and to
determine the strategies put in place for resolving conflicts in Senior High Schools in the
Offinso Municipality. The study employed a descriptive survey design using questionnaire
to collect data. The target population for the study was 266 which consisted of 12
headmasters and assistant headmasters and 254 teachers. Purposive sampling was used to
select all the 12 headmasters and assistant headmasters while simple random sampling was
used to select 127 teachers totalling 139 respondents for the study. The data was analyzed
using the Statistical Package for Social Sciences (SPSS). The study found among others
that inter-personal, intra-personal and role conflict were types of conflict in organization.
Also limited resources and goal difference were causes of conflict in senior high schools.
Improvement in cooperation, quality of decisions and future communications are positive
effects of conflict. Physical withdrawal of people and decrease in productivity were
negative effects of conflict. It is recommended based on the findings that heads of
educational institutions should avoid discrimination and favoritisms among staff in the
course of their administrative roles to reduce conflicts among their staff.
Description:
A Project Report in the Department of Educational Leadership, Faculty of
Education and Communication Sciences, submitted to the School of Graduate
Studies, University of Education, Winneba, in partial fulfilment of the requirements
for award of the Masters of Arts (Educational Leadership) degree
DECEMBER, 2018
