Abstract:
The success of every organization depends largely on the competence of their workforce.
Training and development for employees has been identified as a major strategic tool adopted by
organizations to enhance and achieve their goals and objectives. The study sought to examine the
impact of training and development on the performance of employees using Abrafi Memorial
Hospital as the case study. The target population involves employees (50) of the hospital. The
study adopted census approach to select participants for the study. Questionnaire served as the
main data collection tool for the study. It was established that training programmes were
frequently organized for the employees of the hospital and the respondent felt it has had
enormous impact on their work. It was further found that training and development leads to
efficiency and improved the performance of employees. There was a strong positive correlation
between training and development and the performance of employees through enhancement of
skills, talents and capabilities. However, training and development were challenged with
institutional, situational, lack of team work and poor communication among stakeholders. It is
expected that management of Abrafi Memorial Hospital invest more resources into the provision
of training and development programmes for their workforce to enhance their performance.
Description:
A Dissertation in the Department of Management Studies Education, Faculty of Business
Education submitted to the School of Graduate Studies, University of Education, Winneba
in partial fulfillment of the requirements for the award of Masters of Business
Administration (Organisational Behaviour and Human Resource Management Option)