Abstract:
The purpose of the study was to assess the impact of training and development
programmes on job performance with the University of Cape Coast as a case study. A
survey was carried out at the University of Cape Coast .The researcher used
questionnaires and interviews (about 100) respondents where necessary to collect the
primary data for the study. The collected data was examined and checked for validity
and consistency. The data was summarised, coded and tabulated the data collected
was analysed using SPSS version 17 and Microsoft excel, 2010 version. Frequency
distributions and graphs were adopted to analysed the primary data collected from the
respondents. The study revealed that the university provide their employees with
training and development programmes to improve the performance of their
employees. According to the findings about (93%) of the employees of the university
have been put through some sort of training and development programmes. However
the study sides with the majority of the respondents (87%) that the practices of
training and development programmes at the university is relevant to the needs of the
employees .the study concludes that training and development programmes at UCC
are very effective thus, the quality of training matches the needs of the employee. The
most common training types are on-the-job, mentoring and off-the-job training.
Training and development has positive impacts on employee job performance,
employee comfortability of working in teams; employee skills and talents, employee
satisfaction and morale. Therefore, the conclusion is that there is a positive and direct
relationship between training and development and employee and organisational
performance. The researcher recommend that managers should frequently their
organisations training and development needs. The researcher also recommended that
employees must be involved in the training and development programmes.
Description:
A Dissertation in the Department of Management Studies Education, Faculty of
Business Education, submitted to the School of Graduate Studies, in partial
fulfilment of the requirements for the award of the degree of Master of Business
Administration (Human Resource Management and Organizational Behaviour)
in the University of Education, Winneba
