Abstract:
The purpose of this study was to evaluate the relationship between recruitment and
selection process on level of work performance at Ghana Revenue Authority (GRA).
There was the need to conduct this study because not much empirically documented
works on effectiveness of recruitment and selection process have been done. The
researcher considered 120 staff as sample from the three divisions in Ghana Revenue
Authority. The sampling design adopted for the study was constant stratified random
sample. The researcher used questionnaire for the data collection. The study
confirmed that employees at GRA had good perception about recruitment and
selection process. It was evident that GRA makes use of both internal and external
sources of recruitment and selection. Again, it was confirmed that recruitment process
strongly influences the effectiveness of the selection process at GRA. However, it was
clear that recruitment and selection processes partially influence the level of work
performance at GRA. Among the recommendations made was that the human
resource department should have a clear cut human resource policy on how people
should join GRA
Description:
A thesis in the Department of Management Studies Education, Faculty of
Business Education, submitted to the School of Graduate Studies, in partial
fulfilment of the requirements for the award of the degree of Master of Business
Administration (Human Resource Management and Organizational Behaviour)
in the University of Education, Winneba
JULY, 2017
