Abstract:
The main objective of the study was to examine the impact of workplace spirituality and workplace religiosity on organizational citizenship behaviour among public sector workers in Ghana. The study took place at the University of Education Winneba with a total sample size of 306. A descriptive survey design was adopted for the study and a structured questionnaire was used as the instrument for data collection. The study revealed that there is a negative relationship between workplace spirituality and organizational citizenship behaviour. Also, the study revealed that there is a positive relationship between workplace religiosity and organizational citizenship behaviour. The study also revealed that workplace place spirituality and religiosity have an impact on organizational citizenship behaviour. The researcher recommends that, Managers need to adopt as part of their selection practices, that to be hires must show potential for the exhibition organizational citizenship behaviour before being employed. Managers should also pay sufficient attention to their employees’ work behaviour in order to determine with some level of certainty those employees who are high in citizenship behaviour so that such behaviours could be constantly reinforced as a way to retain the behaviour in the system. Managers to periodically organize training programs that will teach employees how to exhibit organizational citizenship behaviour as well as draw their attention to the relationship between such behaviours and organizational goals. Further studies can focus on other public institutions and private firms.
Description:
A dissertation in the Department of Management Science,
School of Business, submitted to the School
of Graduate Studies in partial fulfillment of the requirements
for the award of the degree of
Master of Business Administration
(Human Resource Management & Organizational Behaviour)
In the University of Education, Winneba
NOVEMBER 2022
