UEWScholar Repository

Deaf people’s satisfaction with health care services in the Wa Municipality, Ghana

Show simple item record

dc.contributor.author Tengepare, P.
dc.date.accessioned 2024-02-23T12:49:50Z
dc.date.available 2024-02-23T12:49:50Z
dc.date.issued 2022
dc.identifier.uri http://41.74.91.244:8080/handle/123456789/2182
dc.description A thesis in the Department of Special Education, Faculty of Educational Studies, submitted to the school of Graduate Studies in partial fulfilment of the requirement for the award of the degree of Master of Philosophy (Special Education) In the University of Education, Winneba en_US
dc.description.abstract This study explored deaf people’s satisfaction with healthcare services in the Wa Municipality. The study employed Phenomenological design. Twelve participants, comprising seven males and five females were purposively sampled. Data were obtained through interviews and analysed thematically. The results show that deaf people in Wa Municipality have positive and negative experiences with healthcare access. Some healthcare staff are respectful, caring, and empathetic. However, due to communication difficulties, deaf people endure negative experiences such as discrimination, stigmatization, poor staff attitude, and delay in health facilities. Factors that contribute to satisfaction among deaf people include communication, reduced waiting time, and equity in treatment. The study concluded that deaf people are not satisfied with healthcare services in the Wa Municipality. The study then recommended that management of health facilities within Wa Municipality should strengthen their monitoring mechanism to identify and sanction staff with negative attitudes towards deaf people. Again, the study recommended that management of health facilities should organize in-service trainings for staff on areas of communication and interpersonal relations. Finally, training to communicate using Ghanaian Sign Language should be given to health staff as part of their training. en_US
dc.language.iso en en_US
dc.publisher University of Education Winneba en_US
dc.subject Deaf, people, satisfaction, healthcare services en_US
dc.title Deaf people’s satisfaction with health care services in the Wa Municipality, Ghana en_US
dc.type Thesis en_US


Files in this item

This item appears in the following Collection(s)

Show simple item record

Search UEWScholar


Browse

My Account