The effect of training and development on staff performance in selected Ghana education directorates in the Upper East Region

Abstract

The purpose of the study was to investigate the impact of training and development on staff performance in three selected Education Directorates in the Upper East Region. It therefore sought to analyze how employee training programs influence performance of staff of education directorates. The descriptive survey design was employed for the study. Population for the study was 130. Convenient sampling technique was used to select 60 respondents for the study. Data was analyzed using descriptive statistic of percentages and frequencies. The results revealed among others that training programs are not administered regularly but whenever there is the need to train staff. The directorates made use of both off-the-job and on-the-job training method, but it predominantly uses on-the-job training method and the job performance of the staff increases whenever training is provided for them. The results revealed that the directorates had various training programs to help improve both individual and organizational performance. Almost all sampled staff without respect to educational background had benefited from on-the job training program. It was also found that training and development had positive impact on employees of the Directorates. The study concludes that the trainings and development programs offered by the education directorates are very effective has a positive impact on employee job performance, comfortability, skills and talents and employee satisfaction. Therefore, a positive relationship between training and development and employee performance. The researcher therefore recommends that management of organisations should frequently assess the training and development needs of the staff and come out with effective training and development programs to meet the needs of the staff regularly.