Abstract:
The purpose of the study was to investigate the impact of training and development on staff
performance in three selected Education Directorates in the Upper East Region. It therefore
sought to analyze how employee training programs influence performance of staff of education
directorates. The descriptive survey design was employed for the study. Population for the study
was 130. Convenient sampling technique was used to select 60 respondents for the study. Data
was analyzed using descriptive statistic of percentages and frequencies. The results revealed
among others that training programs are not administered regularly but whenever there is the
need to train staff. The directorates made use of both off-the-job and on-the-job training
method, but it predominantly uses on-the-job training method and the job performance of the
staff increases whenever training is provided for them. The results revealed that the directorates
had various training programs to help improve both individual and organizational performance.
Almost all sampled staff without respect to educational background had benefited from on-the job training program. It was also found that training and development had positive impact on
employees of the Directorates. The study concludes that the trainings and development
programs offered by the education directorates are very effective has a positive impact on
employee job performance, comfortability, skills and talents and employee satisfaction.
Therefore, a positive relationship between training and development and employee
performance. The researcher therefore recommends that management of organisations should
frequently assess the training and development needs of the staff and come out with effective
training and development programs to meet the needs of the staff regularly.
Description:
A Dissertation in the Department of Educational Leadership, Faculty of Education and
Communication Sciences, submitted to the School of Graduate Studies, Akenten Appiah Menka University of Skills Training And Entrepreneurial Development, in partial
fulfilment of the requirement for award of the Master of Arts (Educational Leadership)
degree
DECEMBER, 2020