Abstract:
The purpose of the study was to assess the effect of work-life balance policies on stress
management: a case study of some selected National Health Insurance Schemes within
the Kumasi Metropolis. The objectives of the study were to asses the worklife balance
policies and their effects on stress management and to find out the effects of stress on
job performance of selected National Health Insurance schemes/offices within the
Kumasi Metropolis.The descriptive research design was used for the study. This
research employed quantitative research approach. The population for the study was
one hundred and twenty-nine (129). Purposive sampling technique was used to select
all the ninety-seven (97) respondents used as the sample size for the study.
Questionnaire was the main instrument used to gather primary data. Computer data
analysis such as SPSS was used to analyse data. The study indicates that the available
and implemented welfare policies/practices at the NHIS were full time work, part time
work, job share, study leave, maternity leave, amongst others. Moreover, stress can lead
employees into job dissatisfaction, employee turnover, increase in the number of errors
made in the job, and deteriorating relationship with co-workers, friends and family. The
study recommended that the Management of the NHIS should develop management
training in leadership, interpersonal skills, dealing with change and developing
teamwork by organising periodic workshops, conferences and in-service training
programmes to enhance employee’s expertise and reduce stress, amongst others.
Description:
A Project Report in the Department of Management Studies Education,
Submitted to the School of Graduate Studies in partial fulfillment of the
requirements for the award of the degree of Master of Business Administration
(Human Resource Management) in the University of Education, Winneba
JULY, 2019
