Examining sustainable supply chain management practices and supply chain responsiveness the roles of process innovation and digitalisation in the manufacturing industry of Ghana

Abstract

In Ghana's thriving manufacturing sector, the discussion on sustainable supply chain management (SCM) has grown rapidly, mirroring worldwide trends in the industry. However, its uptake has been relatively inconsistent within the country and particularly the manufacturing sector. The relationship between process innovation, digitalization, and sustainable practices within the supply chain is highlighted by this evolution. The objectives of the research were to examine the relationship between sustainable supply chain management practices and supply chain responsiveness, investigate the mediating role of process innovation, explore the moderating effect of digitalization. The methodology employed was quantitative, utilizing an explanatory research design. Data was collected through a structured questionnaire from 187 respondents, achieving a 100% response rate. Statistical analyses involved the use of IBM SPSS Statistics 27 and SmartPLS 4 software. The study found a strong relationship between Sustainable Supply Chain Management Practises and Supply Chain Responsiveness. This emphasised the importance of incorporating economic, environmental, and social factors into supply chain operations. The emergence of Process Innovation played a crucial role in bridging the gap between Sustainable Supply Chain Management Practises and Supply Chain Responsiveness. The positive impact of sustainable practises on Process Innovation has led to an improvement in supply chain responsiveness. In juxtaposition to the literature review, the study identified that Digitalization didn't moderate the relationship between Sustainable Supply Chain Management Practises and Supply Chain Responsiveness. The current level of digitization in the Ghanaian manufacturing industry didn't have a significant impact on the relationship between sustainability practises and supply chain responsiveness. The study recommended that it is essential to remain attentive to new technologies and evaluate their potential for seamless integration into supply chain operations. This approach helps companies stay adaptable and quickly respond to market changes. The study concluded by emphasizing the importance of staying attuned to technological trends and consistently assessing new technologies to achieve sustained success in the Ghanaian manufacturing industry.