Abstract:
The study investigated the impact of electronic procurement (e-procurement) on
supply chain performance in Ghana's Public Sector, with a special focus on the
Environmental Protection Agency (EPA). Adopting e-procurement technology is
crucial for transforming procurement practices, enhancing efficiency, and achieving
organizational goals.The study explored the various effects of e-procurement on
supply chain dynamics, analyzing its influence on procurement procedures,
organizational efficiency, and overall performance. The study used a quantitative
approach to examine the relationship between electronic procurement practices and
supply chain performance. The study assessed the impact of electronic tendering,
order processing, material management, and supplier engagement practices in Ghana's
public sector. The study highlighted the obstacles faced when implementing eprocurement
systems, including staff resistance, technical limitations, data security
concerns, and compatibility issues with existing systems. In addition, the study
brought to light the importance of overcoming these challenges to fully maximise
electronic procurement's potential advantages in improving supply chain performance.
The findings revealed a strong connection between efficient e-procurement practices
and improved supply chain performance, highlighting the significant impact of a
streamlined procurement process. Despite the clear advantages, the study
acknowledged the necessity of strategic interventions to tackle obstacles and
guarantee smooth integration. Ultimately, this study emphasized the importance of
implementing focused interventions to improve staff expertise, overcome technical
challenges, strengthen data protection, address cultural obstacles, promote
collaboration between departments, and strengthen ongoing evaluation methods.
These recommendations will ensure a smooth and efficient integration of electronic
procurement practices within Ghana's Public Sector, thus resulting in improved
efficiency and transparency in procurement processes.
Description:
A dissertation in the Department of Procurement and Supply Chain Management, School of Business, submitted to the School of Graduate Studies in partial fulfillment
of the requirements for the award of the degree of Master of Business Administration
(Procurement and Supply Chain Management)
in the University of Education, Winneba
NOVEMBER, 2023