Influence of in-service training on employees’ job commitment and performance in the Ghana education service in the Santasi circuit in the Kumasi metropolis of Ghana

Abstract

The study investigated the influence of In-service Training on Employees’ Commitment and Job Performance. The objectives of the study were to ascertain the effects of in-service training on employee job commitment and performance in GES; Unravel the ways by which in-service training can influence employee job commitment and performance in GES, and find out the challenges facing GES in organsing in-service training for employees and the way forward. The study design was descriptive survey. The population of the study consisted of all employees of Ghana Education Service constituted one hundred and forty-one (141) teachers of eleven public schools, both Primary and Junior High Schools in Santasi Circuit in the Kumasi Metropolitan of Ghana. The sample size for study was fifty-seven (57) participants (Teachers) were selected from the population, and data was analysed using descriptive statistics. Pre-test yielded reliability test of the main research, hence it was used for further study. In line with the findings of the study INSET gave the employees knowledge, skills and abilities; enhanced core competencies at work, improved effectiveness at work, improved efficiency and morale and increased the image of the employees in the department in terms of commitment and performance. The study recommended that, HR units should keep proper records on the performance of employees which must periodically be communicated to them so as to know where and when training and development programmes are required. Finally, objectives and standards of performance should be set for trainees in all training programmes. This would enable trained staff to know whether they have improved or not from the training they have received.