Abstract:
This report looks at the proficiency level of Senior Administrators of the Registrars
Department at the University of Education, Winneba in MS Word, Excel and
PowerPoint. Forty items grouped under Word, Excel and PowerPoint were used to
collect data on personnel in the department. While 91% of personnel were proficient in
basic skills in Ms Word, only 51% and 54% respectively were proficient in
intermediate and advance Ms Word skills. 65% were proficient in basic excel skills
and 33% proficient in intermediate skills in excel. For PowerPoint, 58% were
proficient in basic skills with only 25% in the intermediate/advance skills. Looking at
the important roles administrators play in the University system, it is recommended
that, remedial programmes are planned to enable them update their knowledge in the
areas they lacking in.
