Investigation into the factors influencing construction worker job satisfaction in the Ghanaian construction industry (a case study of Accra & Tema metropolis)

Abstract

The purpose of the study was to examine the effect of employees‟ job satisfaction on job performance in the construction industry in Accra and Tema in the Greater Accra Region. Convenient sampling was used to select the 400 respondents to participate in the study. Data for the study were elicited from primary source. Structured questionnaire was the main instrument used in gathering primary data. Field Data were analyzed with the aid of Statistical Package for Social Sciences (SPSS version 21). The study discovered that employees at the selected construction sites in Accra were moderately satisfied with the prevailing working conditions with emphasis being placed on flexibility of work schedules and their working hours per week, benefits, such as health insurance which are basic human requirements, bonuses and other allowances. The study further discovered that satisfaction levels were not confined to working conditions alone but greater satisfaction was found among employees and their superiors as well as their co-workers. Cordial relationship at the work environment fosters solidarity, unity, oneness and increases productivity through coordinated effort and with the conviction of being covered by a co-worker. The study discovered that people are satisfied based on certain working conditions and factors that favour them. Based on the findings from the field it can be concluded that the rate at which the manager shows concern for his workers increases satisfaction. The regression results show that there is significant effect of satisfaction on employee satisfactions. It can also be concluded that satisfaction enable workers to improve individual job performance, encourage others to accomplish their tasks and offer assistance to others in the accomplishment of their duties. It is recommended that policies on employee‟s satisfaction be encourage.