Assessing the skills of roadside mechanics in diagnosing and fixing problems of vehicle systems and components in the Tamale metropolis

Abstract

This dissertation assesses the skills of roadside mechanics in diagnosing and fixing problems of vehicle system and components in the Tamale Metropolis. In the study, the various vehicle repair and maintenance skills used by roadside mechanics, challenges facing them and the satisfaction level of drivers who patronize their services were investigated using a questionnaire. Table 1 revealed that a large number of the automechanics in the Tamale Metropolis have considerable years of auto repair working experience, but lack the ability to inspect and repair modern electronic vehicles due to low educational and technical levels. Table 2 also indicates that, the auto mechanics lack the ability to use modern diagnostic equipment, manufacturer’s manuals, computers and internet which have characterized modern vehicle repairs, in their repair practices. They also lack adequate tools, equipment and other logistical supports. It can be concluded that most of the drivers are not satisfied with the quality of service rendered by the automotive service garages especially in the area of electronics. It is recommended that, government assist in training roadside mechanics to upgrade their knowledge and skills in the area of electronics. Government of Ghana could also give these tools (scan tool) to the mechanics on hire purchase. Training institutions and organizations such as the universities, polytechnics, National Board for Small Scale Industries (NBSSI), etc., should assist particularly in the form of education, training and equipment to these local garages. This is to enable them remain in business and prevent garage closures due to their inability to repair modern automotive vehicles.