An empirical study of job satisfaction of masonry gangs a case study of construction firms in Jaman south municipality

Abstract

The study is about job satisfaction among workers in construction industry, a case of Universal Construction and Dan & Co. Construction. The aim of this study was to investigate job satisfaction among workers in the construction industry. The specific objectives were to determine the level of job satisfaction among masonry gangs of Jaman South Municipal, to identify key factors that affects job satisfaction levels of masonry gangs in Jaman South Municipal and to assess the extent to which job satisfaction influences employee performance among construction firms in Jaman South Municipal. The target population of the study were operatives within the masonry gangs. The study first employed purposive sampling to select two construction firms based on their long standing experience (years of establishment) followed by convenience sampling to select a total of 128 concrety operatives. A response rate of 68% was achieved. In relation to first objectives, the study revealed that over half of the concreting operatives studied were satisfied within their job. Also, the findings revealed that the key factor affecting the job satisfaction of concreting operatives included: Workers’ own characteristics, supervision and job satisfaction, the work environment and workplace facilities and human relations and worker job satisfaction. The study concluded that the promotions were not done equitably, incidents were observed where workers with the same qualifications, skills and performance were not promoted fairly. The study recommended that construction firms should involve masonry gangs in key decision making regarding project implementation and that workers should be promoted based on their performance.