Abstract:
Information and Communication Technology (ICT) consists of the array of
technologies which gives users the opportunity to receive, produce and also share
resources and ideas. Healthcare facilities, such as hospitals, have little choice but to
implement IT solutions. However, these technologies appear to be in short supply in
hospitals, particularly in developing nations. The study showed that at public hospitals
in Kumasi Metropolis, ICT tool is used to assist claims officer in generating claims for
NHIA, discharging of clinical services, entering provisional diagnoses for patients and
requesting for consultation service. The study revealed that Public hospitals are faced
with numerous challenges in deploying ICT tools. According to the study users,
management and technology are the factors that play various roles in posing as
challenges in the adoption of ICT in the public hospitals. It was concluded that ICT
application have effect on hospital operations. The study concluded that the
board/management of the public hospital need to build the capacity of healthcare
providers on ICT utilization for effective and efficient ICT usage in order to improve
the healthcare service provision.
Description:
A dissertation in the Department of Information Technology Education, Faculty
of Technology Education, submitted to the school of
Graduate Studies in partial fulfilment
of the requirements for the award of the degree of
Master of Science
(Information Technology Education)
in the University of Education, Winneba
OCTOBER, 2022
