Abstract:
In the first quarter of 2020, the COVID-19 pandemic struck numerous countries around
the world, including Ghana. To prevent the virus from spreading, the Ghanaian
government ordered universities to close, although most had only recently begun the
academic year. Despite its benefits for both students and academic faculty, the use of
Emergency Remote Teaching (ERT) had negative consequences, such as technostress.
The study examined the effect of technostress on students’ academic productivity in
UEW during the COVID-19 pandemic. The descriptive correlational study method was
used to discern the prevalence of technology-induced stress among university students in
UEW. 385 respondents participated in the study, and they were recruited using the non probability convenience sampling technique. A structured questionnaire was used to
collect primary data. SPSS and SmartPLS software were used to analyze the data. The
study found technostress to be prevalent among students of UEW, but the level was
moderate. Also, based on the demographic characteristics, results showed that students
experienced the same levels of technostress. Finally, Technostress was found to have no
negative impact on students’ academic productivity. In conclusion, the study
recommended that the university should take a keen interest in finding students who may
be severely stressed because of ICT, and help them improve their ICT skills so that
technostress and its effects can be reduced to its barest minimum among students
Description:
A thesis in the Department of Management Sciences,
School of Business, submitted to the
School of Graduate Studies in partial fulfilment of
the requirements for the award of degree of
Master of Business Administration
(Human Resource Management)
in the University of Education, Winneba
