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Influence of demographic variables on complaining and non-complaining motives and responses in Ghana’s mobile telephony industry

Mensah, A.F; Nimako, S.G (Published in European Journal of Business and Management, 2012)
Customer complaint behaviour towards mobile telephony services– cases of MTN and Tigo Ghana

Mensah, A.F (Published in International Journal of Business and Social Research (IJBSR), 2012)

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- Mensah, A.F (2)
- Nimako, S.G (1)
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- 2012 (2)
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