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Transformational leadership, transactional leadership and firm performance; the role of knowledge sharing

Ishau, A. (University of Education Winneba, 2023)

The study investigates the influence of transformational and transactional leadership and firm performance mediated by knowledge sharing practices at Societe Generale Ghana Plc. The survey research design was adopted. ...

The relationship between workplace discrimination and task performance of Administrative Staff in the University Education, Winneba

Baidoe, I. (2023)

This study explored the impact of workplace discrimination on employees’ performance. The descriptive survey research design was employed. The convenience sampling technique was employed to select 100 workers sampled ...

The influence of leadership style, motivation and work discipline on employee performance a case study of University of Education, Winneba

Hammond, P. (University of Education Winneba, 2023)

The performance of employees can never be overlooked in every organization when assessing progress. There are variables that impact the performance of employees. When these variables are identified and their impacts ...

Perceptions of organizational justice and it’s impact on employee silence

Ohenewaa, E. (University of Education Winneba, 2023)

This study delved into the intricate relationship between perceptions of organizational justice and the prevalence of employee silence, with a focus on the unique context of the Winneba District High Court. The study ...

Envisioning incentives for improving university governance: A Ghanaian perspective

Bingab, B.B.B; Forson, J.A; Mmbali, O.S; Baah-Ennumh, T.Y; Upoalkpajor, J.LN (Published in International Journal of Management, Knowledge and Learning, 2016)

The incentive to strengthen university governance system has three implica tions: (1) improving the quality of the university education system, and thus providing students and the general public value for money, (2) ...

The impact of artisanal small-scale mining on sustainable livelihoods: A case study of mining communities in the Tarkwa-Nsuaem Municipality of Ghana

Forson, J.A; Baah-Ennumh, T.Y (Published in Munich Personal RePEc Archive, 2015)

The purpose of this study is to assess the impact of artisanal small-scale mining on sustainable livelihoods in the Tarkwa-Nsuaem Municipality of Ghana. The study seeks to answer the following questions: (1) what is ...

Women participation in microcredit and its impact on income: A study of small-scale businesses in the Central Region of Ghana

Kwansah, J.K.K; Abankwah, V; Awunyo-Vitor, D (Published in American Journal of Experimental Agriculture, 2012)

Aim: To examine women participation in microcredit and its impact on business income. Study Design: Cross-sectional data. Place and Duration of Study: The study was carried out from March 1 to 30, 2011 in five districts ...

Effect of internet banking service quality on customer satisfaction: evidence from Ghanaian banking industry

Wandaogou., A.M; Gyamfi, N.K; Nimako, S.G (Published in the international journals; research journal of social & management., 2013)

The paper examines the influence of Internet Banking Service Quality (IBSQ) on Customer Satisfaction (CS) in the Ghanaian banking industry. The study was a cross-sectional survey that employed the use self-administered ...

Critical atm adoption factors in Ghanaian banking industry: CFA approach

Nimako, S.G; Gyamfi, N.K (Published in the international journals; research journal of social & management., 2013)

The paper examines factors that most importantly affect customer adoption of ATMs in Ghanaian banking industry. The study was a cross-sectional survey that employed the use self administered questionnaire to collect data ...

Customer satisfaction with internet banking service quality in the Ghanaian banking industry

Wandaogou, A.M.M; Nimako, S.G; Gyamfi, N.K (Published in International Journal of Scientific & Technology Research, 2013)

This paper empirically examines Customer Satisfaction (CS) with internet banking service quality (IBSQ) in the Ghanaian banking industry. The study was a cross-sectional survey that employed the use self-administered ...

Harnessing knowledge for institutional advancement in Tertiary Educational Institutions

Musa, A.M (Published in International Journal of Technology and Management Research, 2012)

The impact of globalization on tertiary educational institutions (TEIs) in Ghana demands that they (TEIs) harness and leverage knowledge from the global knowledge basket to remain competitive. This paper examines the ...

Customer complaint behaviour towards mobile telephony services– cases of MTN and Tigo Ghana

Mensah, A.F (Published in International Journal of Business and Social Research (IJBSR), 2012)

The paper examines customer satisfaction and complaint responses towards Mobile telephony services. The study was a cross-sectional survey involving customers from two mobile telephony industries. A self-administered ...

Influence of demographic variables on complaining and non-complaining motives and responses in Ghana’s mobile telephony industry

Mensah, A.F; Nimako, S.G (Published in European Journal of Business and Management, 2012)

The paper explores the influence of customer demographic variables on complaining and non-complaining motives and responses in mobile telecommunication industry in Ghana. The study was a cross-sectional survey involving ...

Adoption of e-commerce solutions in small and medium-sized enterprises in Ghana

Iddris, F (Published in European Journal of Business and Management, 2012)

Extensive research has been done on e-Commerce to demonstrate the tremendous benefits it offer Businesses. However, SMEs especially in developing countries have not fully adopted e-Commerce solutions. Therefore there ...

Students' preference for online course in Iran and Ghana: A conjoint analysis

Iddris, F; Shahrokhi, M.R; Rouis, S (Published in International Journal of Technology and Management Research, 2012)

There is now intense competition among tertiary education providers due to proliferation of private and public universities offering online and offline courses. The role of marketing is becoming more important among ...

Overall Customer Satisfaction in Ghana’s Mobile Telecommunication Networks: Implications for Management and Policy

Nimako, S.G; Azumah, F.K; Donkor, F; Adu-Brobbey, V (2010)

This paper, which was a part of a larger study, seeks to empirically assess and analyse overall customer satisfaction (CS) with service quality delivered by mobile telecommunication networks (MTNs) in Ghana. It ...

A Reconceptualization of Entrepreneurial Orientation in an Emerging Market Insurance Company

Madichie N.O.; Hinson R.E.; Ibrahim M. (2013)

The authors examine how entrepreneurial firms gain competitive advantage and hence entrepreneurial success by optimizing their dynamic capabilities. Using a single case design, incorporating in-depth interviews with key ...

Managerial role in ensuring successful total quality management programme in Ghanaian printing firms

Graham N.K.; Arthur Y.D.; Mensah D.P. (Emerald Group Publishing Ltd., 2014)

Purpose - Most of the total quality management (TQM) programmes implemented in the printing industry fail to produce the intended benefit, because of the view that quality achievement is workers responsibility. The purpose ...

Extending the four-stage brand loyalty framework in African Telecoms

Hinson E.; Nimako S.G.; VanZyl H.; Chinje N.; Asiamah E. (Adonis and Abbey Publishers Ltd, 2016)

This paper aims at extending sequential loyalty model by proposing and empirically validating simultaneous and formative re-conceptualizations of the four-stage brand loyalty model within the telecommunication industry in ...

Understanding the effects of techno-stress on the performance of banking staff

Owusu-Ansah S.; Azasoo J.Q.; Adu I.N. (Inderscience Publishers, 2016)

The technological revolution has undoubtedly brought about many changes in the modern workplace. Although it has allowed work to be carried out faster and more efficiently, many employees are not comfortable with its ...

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